Healthcare upon arrival

Once you have arrived in Norway, you are entitled to healthcare if you need it. If you are pregnant, ill and/or need medication, you should receive healthcare as soon as possible.

You should go to your GP first if you have a health issue. Having a GP means that you can see the same doctor every time.

• At Helsenorge you will find more information on how to get a GP.

In case of emergency

If you need emergency healthcare, you can contact the emergency and accident department. Call (+47) 116 117 to get in touch with your nearest emergency and accident department.

In the event of accidents, serious illness or other serious incidents, where you or others need urgent medical attention, you should contact medical emergency number 113 (ambulance). You must speak English or Norwegian when you call this number.

• At Helsenorge you will find more information about healthcare for asylum seekers and refugees in Norway

When you arrive in Norway, you must be tested for tuberculosis. This applies to anyone who comes from a country where tuberculosis is prevalent. You will be examined within two weeks of your arrival.

To prevent outbreaks of disease where people live close together, you and your children will be offered a vaccine against measles and COVID-19. You will receive this offer within the first few days after arriving at a reception centre. You can choose whether you or your child wish to accept the offer.

If you have fled from Ukraine, are currently located in one of Ukraine’s neighbouring countries, are seriously ill and need treatment, you or your next-of-kin can request that you receive hospital treatment in Norway.

• At Helsenorge you will find more information on hospital transfers.

You have the right to be safe in Norway. You can get free help if:

• you feel unsafe where you live and need a new place to live
• someone pressures you to do something you don't want in return for travel or housing
• someone exploits or pressures you sexually
• someone forces or pressures you to do work, favours or a criminal act
  you are a victim of violence or abuse

Talk to us – we can help you: 

• Healthcare professionals
• The Directorate of Immigration (UDI) or the police when you register as an asylum seeker
• Staff or volunteers at the reception centre where you are staying
• The refugee service or others who work in the municipality where you are staying

Are you in danger? / Is your life at risk in Norway?

Please call the police at 112 if you need immediate help. If there is no urgency, you can call 02800.

Having to flee one's country and everything everyday life consisted of is both harrowing and burdensome. Experiencing war and all that war can entail affects you both physically and psychologically.

There are several helplines, chat services and support groups where you can share your thoughts and feelings anonymously, and get support, advice and guidance.

• Kirkens SOS hotline (external website) (tel. 22 40 00 40)
• Mental Health Norway – Telephone helpline (external website) (telephone 116 123)
• Kors på Halsen – Norwegian Red Cross (external website) (tel. 80 03 33 21)
• Tracing Service – Norwegian Red Cross (external website) (tel. 22 05 40 00)
• Unge pårørende – for children/youths, age 7–18 (external website)
• Pårørendesenteret (external website) (tel. 90 90 48 48)